Most Promotional Growth Is Mismeasured
Across CPG enterprises, promotional performance is frequently evaluated through surface indicators — revenue spikes, campaign dashboards, A/B comparisons, and average order value increases. These metrics describe activity, not systemic impact.
Beneath the surface, deeper effects often go unexamined. Contribution margins compress. SKU-level cannibalization redistributes volume without creating it. Pull-forward demand strengthens the current period at the expense of the next. Working capital expands as inventory absorbs promotional velocity.
In this environment, revenue can appear healthy while underlying economics quietly deteriorate. Without foundational causal evaluation, promotional strategy becomes reactive — optimized for visibility rather than long-term value creation.